Privacy Policy

Helmio ("we", "our", "us") operates the website helmio.in and automated helmet sanitizing pods across India. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our website or contacting us, you agree to the practices described here. If you have questions, reach us using the details in the Contact section below.

Contact details you share with us: when you fill in our contact form, message us on WhatsApp, or reach out on Instagram or by phone, we receive the name, phone number, email address and message content you provide.

Enquiry details: the message content and pod location or city you mention, so we can respond and route your enquiry to the right team.

Usage data: standard technical information such as browser type, device type, pages visited and approximate location, collected through cookies and similar technologies when you browse the site.

To respond to enquiries, provide quotes, and support customers using our pods.

To operate, maintain and improve our website and services.

To understand how visitors use the site so we can make it clearer and more useful.

To comply with applicable legal obligations.

We do not sell or rent your personal information to anyone.

Our website embeds content from third parties, including Google Maps (pod locations), Instagram (reels and posts) and WhatsApp (chat links). When you interact with these, the relevant provider may collect data under its own privacy policy.

We use Google Analytics or similar tools only to understand aggregate site traffic. If analytics cookies are used, you can disable them in your browser settings.

Our website uses only the cookies strictly needed for the site to function, plus any cookies set by the third-party embeds described above. You can block or delete cookies through your browser; the site will continue to work, though embedded maps and videos may not load.

We keep enquiry details only as long as needed to handle your request and maintain a record of customer communication, after which they are deleted or anonymised.

You may ask us to access, correct or delete the personal information we hold about you, or withdraw consent for us to contact you, at any time by emailing us. We will respond within a reasonable period.

We apply reasonable technical and organisational measures to protect personal information from loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, but we take safeguarding your data seriously.

We may update this Privacy Policy from time to time. Changes are published on this page with a revised 'Last updated' date.

For any privacy question or request, contact us at helmiosupport@gmail.com or call +917780482053.